Logging In

Overview

Once your account has been created and your email verified, you can log in to IndepHR at any time. IndepHR offers two ways to log in — using your registered email and password, or using your Google account. Both options take you to the same dashboard after a successful login.

Indephr provides two convenient login options:

• Login using your registered email and password

• Login using your Google account

Note:You will only be able to log in if your email has been verified.

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Login Options

1. Login with Email & Password

Follow these steps to access your account:

1. Go to the app.indephr.com****Login page

2. Enter your registered email address

3. Enter your password

4. Click on the Log In button

5. After successful authentication, you will be redirected to your dashboard

2. Login with Google

Indephr also allows quick access using your Google account , If you prefer not to manage a separate password, you can log in using your Google account.

1. Click on Login with Google

2. Select your Google account

3. Grant required permissions (if prompted)

4. You will be logged in and redirected to your dashboard

This option eliminates the need to manually enter your credentials.

Forgot Password

If you are unable to log in due to a forgotten password:

1. Click on Forgot Password? on the login page

1. Enter your registered email address

2. Check your inbox for a password reset email from IndepHR

3. Set a new password

4. Click the reset link in the email and enter a new password

5. Log in using your updated credentials

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Important Access Condition

• Users must verify their email before logging in using email/password.

• If your email is not verified, login access will be restricted.

• Google login may automatically authenticate if the email is already recognized and verified within the system.

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After Logging In

Once you are logged in, you can:

• Create and manage surveys

• Add and edit survey questions

• Send surveys to recipients

• View responses and generated reports

• Access summaries and action points

• Navigate across different sections of the platform

This dashboard acts as your central workspace within Indephr.

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Common Login Issues

If you are facing issues while logging in, check the following:

• Cannot log in— check that your email has been verified, if not click the verification link in your inbox or request a new one from the login page

• Email or password not recognised— confirm you are using the correct registered email, check Caps Lock is off, and use Forgot Password if needed

• Reset email not received— check your spam folder or promotions folder , confirm the email address is correct, and request a new reset link if the previous one expired

• Google login not working— make sure the Google account email matches your IndepHR registered email, if not use email and password instead

• Account locked— wait 10 minutes after multiple failed attempts, if still locked contact support

• Redirected back to login page— enable cookies in your browser settings and avoid using incognito mode for regular sessions

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Security Tips

To keep your account secure:

• Use a strong password— at least 8 characters with a mix of uppercase, lowercase, numbers, and special characters

• Never share your credentials— if a colleague needs access, ask your admin to invite them as a separate user

• Always log out on shared devices— use the Log Out option from your profile menu, do not just close the browser tab

• Update your password regularly— especially if you suspect your account may have been compromised

• Use Google login— if your organisation uses Google Workspace, Google login benefits from its own security protections including two-factor authentication

• Report suspicious activity immediately— contact your Organisation Admin and IndepHR support if you notice anything unusual on your account