🚀 Getting started🚀 Getting started

Getting Started

Overview

Indephr is designed to help you move quickly from collecting feedback to generating actionable insights. Whether you are new to survey platforms or transitioning from another tool, Indephr provides a simple and intuitive experience that helps you get started without unnecessary complexity.

This section walks you through the essential steps to begin using Indephr from accessing your account and understanding the platform to creating your first survey and exploring results.

With a structured workflow and guided experience, you can confidently move from survey creation to meaningful action in just a few steps.

What you can expect

As you go through this section, you will learn how to:

  • Set up and access your Indephr account

  • Navigate the platform with confidence

  • Understand how surveys, responses, and reports are connected

  • Begin creating and managing your surveys

Each step is structured to help you progress smoothly, even if you are using Indephr for the first time.

How Indephr works

Indephr follows a simple and structured workflow that allows you to move from collecting feedback to taking action:

  1. Create a survey — build your survey manually or use the AI assistant to generate questions based on your topic

  2. Add recipients — add individuals or groups who will receive the survey invitation

  3. IndepHR distributes automatically — survey emails are sent from IndepHR, not your organisation, so recipients feel safe to respond honestly

  4. Responses are collected anonymously — individual answers are never visible to survey creators or managers

  5. Report is generated using AI — once the survey closes, IndepHR automatically processes all responses and produces a structured report

  6. Human review before delivery — a designated Report Reviewer checks the report for anonymity, accuracy, and language quality before it reaches you

  7. Review results and take action — write an action plan based on the findings directly inside IndepHR

  8. Share summary with participants — send a summary back to respondents so they see their feedback led to a real outcome

This end-to-end flow ensures that feedback is not only collected, but also used effectively.

Before you begin

Before creating your first survey, it is helpful to understand a few key concepts:

  • Survey — the set of questions you create and send to recipients to collect feedback

  • Recipients — the people you invite to respond to your survey

  • Responses — the answers submitted by recipients once they complete the survey

  • Report — the analysed summary of all responses, generated automatically by AI once the survey closes

  • Report Reviewer — the person assigned to check the report for anonymity, accuracy, and language quality before it reaches you

  • Action Plan — the steps you create after reviewing the report to show participants that their feedback led to a real outcome

  • Summary — a high level overview of the report findings and action plan that is shared back with survey participants to close the feedback loop

Having a clear understanding of these concepts will help you use Indephr more effectively.

Getting started flow

To begin using Indephr, follow this general path:

  • Create your account

  • Log in to the platform

  • Explore the dashboard

  • Create your first survey

Each of these steps is explained in detail in the pages that follow.

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